Do you have any DLC?
You can try to re-install the game. Your save should be saved on the cloud. But make sure that it is.
You own the fallen palidan which means you a dlc. You must complete act 6.
Sounds like you dont own Karp of Doom. You have to complete act 6, but you cant get to act6 without act5 dlc.
I cant delete my char anymore am i out of delete`s when i go on a char i want to delete the delete option is in red text and when i press delete and say yes nothing happens plz help?